Shipping policy
I ship USPS with tracking and do my best to ship orders within 3 business days after payment. Shipping starts at $4.00 for first-class mail and goes up from there, based on weight/size/etc. Keep in mind, crystals can be heavy. I will always use the least expensive shipping for you, unless you request otherwise.
Unfortunately once I ship your package and a tracking number is provided, I can no longer be held responsible for delayed or lost mail since it is then in USPS's hands. Please contact your local post office for more information on the status of your package! They can almost always provide you with more information than the online tracking system will.
Orders take around 3-7 days to ship, not including processing/transit time.
I am not responsible for packages that are delivered to the wrong address (unless it is my typo!) Please be sure to double/triple check your address before submitting your order. If a package is returned to me, I will absolutely send it back out to you after verifying correct shipping info! Please note the customer is responsible for any postage fees due in order to reprint a new label.
All shipping is tracked through USPS. Priority is tracked and insured up to $100. First class is tracked but not insured. Please let me know if you would like to include insurance on First Class packages.
Please keep in mind, there are times when mail is delayed due to weather, pandemics and other unforeseeable situations.